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Assisting Our Small Commercial Customers, Houses of Worship and Nonprofits in the District

At Pepco, we’re committed to helping support all customers who may be experiencing challenges paying their energy bill, especially during the ongoing pandemic. As part of this commitment, we recently launched several new assistance programs to support our small commercial customers (rate classes GS-ND, T, GSDLV, GSD-3A) in the District of Columbia.

For small commercial customers that may be facing difficult financial times, we now offer the following programs that can help:

  • Installment Plans: This program enables small commercial customers to pay their past due balance, beyond 12 months and up to 24 months, using monthly installment payments that are added to their electric bill. There are no upfront fees or payments required in order to sign up.
  • Deposits Held: Customers with deposits can request that deposit be applied to overdue balances, to reduce the balance or established payment plan.
  • Budget Billing: This program helps customers avoid seasonal peaks in their Pepco bills by dividing their payments evenly over the course of the entire year. This plan makes it easier to budget and pay your company’s bills each month, because you’ll know your company’s regular payment amount.
  • Bill Deferral: Customers can defer the energy delivery (Distribution) portion of their Pepco bills for a period of two months and would pay that balance at a later date and/or over an 18-month period.

If your business needs help, don’t wait to reach out. Learn more about these programs here. If you’re ready to enroll, email or call 833-504-8659.

In addition to support for small commercial customers, District-based houses of worship and certified nonprofits may receive a reduction to their energy delivery (distribution) rate through our House of Worship and Nonprofit Credit. The metered demand of these customers will be reduced up to 7 kilowatts (kW) monthly for a 12-month period. The maximum credit would range between $70 and $115 each month if the customer’s demand is 7kW or greater. Customers must fall in the GSLV, GS3A, GT3A, MGT LV, or GT LV rate class to qualify for the credit. The credit is determined by the entity’s Pepco rate class and the amount of demand on the bill.

Houses of Worship must provide proof that they are a house of worship in the District. Nonprofits must provide proof of 501(c)(3) tax exemption status or proof that the entity qualifies to meet the 501(c)(3) requirements and be engaged in human services activities, defined as: “Nonprofits providing supportive services to District residents that can include workforce development, economic and nutritional assistance, and services including shelter/housing, healthcare, substance abuse, and mental health/counseling support for seniors.”

Please note, enrollment for the House of Worship and Non-Profit credit ends Feb. 18. You can download the program application here and email the completed application to or call 833-504-8659.