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Getting ready for Winter with Energy Assistance

Do you need help with your energy bill this winter? As temperatures begin to drop, energy use can rise, leading to higher bills. If you’re having difficulty making a payment on your energy bill, we can help. We offer flexible payment plans and there are millions of dollars in energy assistance available for customers:

  1. Special Payment Arrangements: If you’re having difficulty keeping your payment up-to-date, visit to learn more about our individually tailored payment installment plans and submit a request.
  2. Budget Billing: Avoid seasonal peaks by dividing payments evenly over the entire year. By knowing your bill amount each month, it will be easier to stay within your energy budget. Anyone can enroll in Budget Billing and there are no income requirements. Learn more about Budget Billing.
  3. Energy Assistance Programs: Don’t wait for winter heating bills to arrive. Apply for energy assistance today. Available programs include:


  • The Maryland Energy Assistance Program (MEAP), nationally known as the Low Income Home Energy Assistance Program (LIHEAP) is a federally-funded program that helps low-income households with their home energy bills. LIHEAP can help you stay warm in the winter and cool in the summer. Learn more about MEAP at
  • The Electric Universal Service Program (EUSP) assists eligible low-income customers with their electric bills, even if they are currently without service. Learn more at
  • The Utility Service Protection Program (USPP) protects low-income families from utility cut-offs and allows MEAP eligible households to enter into monthly payment programs. Learn more at


  • The Low Income Home Energy Assistance Program (LIHEAP) provides critical home heating and cooling assistance to qualified District of Columbia residents. Call the District Department of Energy and the Environment (DOEE) hotline at 3-1-1 or visit for more information.
  • The Residential Aid Discount (RAD) program provides assistance to residents qualified through DOEE and now has a higher income eligibility limit. For more information or to apply, residents can call 3-1-1 or visit and click on Utility Discount Program.
  • The Washington Area Fuel Fund (WAFF) helps qualified customers pay their heating bills. The next application window opens on January 1, 2023. Customers can apply by visiting

We understand that winter energy costs can be a challenge, and we’re here to help. Even if you’ve never applied for assistance before, or don’t think you qualify, contact us today. Visit for more information.