We can’t control the weather, but we can control how storm-ready we are. All year long, Pepco prepares and innovates so our customers have access to smarter, stronger, more resilient power. And with a little bit of effort before storms roll in, you can have everything needed to stay connected and comfortable no matter what Mother Nature brings.
Before the next major weather event comes to our area, consider using these tips.
- Stay connected
Getting up-to-date information has never been easier. To stay in the know about your outage status, estimated restoration times, and more, download the Pepco app on iOS or Android devices. To stay even more connected, sign up for text alerts. Text “Add Outage” to 48710 to get started.
- Update your info
Visit our website to ensure we have your most current contact information in “My Alerts & Notifications.” This is helpful in the event we need to reach you during an emergency.
- Assemble an emergency kit
No need to wait for the first sign of trouble. You can act now to prepare for a storm. Pack an emergency prep bag with flashlights, fresh batteries, medication, water, and non-perishable foods to last you at least 72 hours.
- Know how to report an outage
Whether it be through our app, website, or through texting, you’ll always have a way to report an outage in your area. Review all the ways to report outages on our website.
- Electric safety information
Always assume any downed wire is energized and stay away. To report downed wires, please call 877-737-2662.
For more information and tips, visit our Storm Prep Center.